Delivery Information

At Aussie Paws & Play, we are committed to ensuring your shopping experience is smooth and hassle-free. We offer fast and reliable shipping across Australia via Aus Post so you can get your pet’s essentials quickly and efficiently.

 

Shipping Times

 

• Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched.

• Delivery Time: We provide fast Aus Post shipping with delivery within 5 business days from the time of dispatch, depending on your location.

• Tracking Information: All orders come with an Aus Post tracking number, so you can monitor your delivery every step of the way. You will receive your tracking number via email as soon as your order is shipped.

 

Shipping Costs

 

• We offer standard flat-rate shipping across Australia for a simple and predictable checkout experience.

• Free shipping may be available on select promotions or order totals—keep an eye on our latest offers!

 

Delivery Areas

 

We deliver to all addresses within Australia, including major cities, regional areas, and PO Boxes. Wherever you are in Australia, we’ve got your delivery covered.

 

What to Expect

 

• Metro Areas: Expect delivery within 3-5 business days after dispatch.

• Regional Areas: Deliveries may take up to 5-7 business days.

 

Order Issues

 

• If you do not receive your order within the estimated delivery time, or if there are any issues with your delivery, please contact our customer service team at [your email] or [your phone number]. We will work quickly to resolve any issues and ensure your order reaches you as soon as possible.

 

Additional Information

 

• We aim to deliver all items promptly. However, during peak periods or public holidays, there may be slight delays beyond our control.

• Please ensure that your delivery details are accurate when placing your order to avoid any unnecessary delays or missed deliveries.

 

Thank you for choosing Aussie Paws & Play. We are proud to serve pet lovers across Australia with high-quality products and fast, reliable shipping to keep your pets happy and healthy! 🐾