Privacy Policy

At Aussie Paws & Play, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our website and services.

 

Information We Collect

 

When you shop with us, we may collect the following types of personal information:

 

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Payment details used for processing your order. (We do not store full payment information—this is handled securely by our payment processors.)

• Browsing Information: IP address, browser type, and browsing behavior on our website.

• Account Information: Information you provide when creating an account, such as your username and password.

 

How We Use Your Information

 

We use the personal information collected to:

 

• Process and fulfill your orders.

• Communicate with you about your orders, inquiries, or promotions.

• Improve our website, products, and customer service based on browsing behavior and feedback.

• Send marketing emails or promotions (if you opt-in to our newsletter).

• Comply with legal obligations.

 

Sharing Your Information

 

We respect your privacy and do not sell or share your personal information with third parties, except:

 

• Service Providers: We may share your data with third-party providers (e.g., payment processors, shipping companies) to complete your transactions.

• Legal Obligations: If required by law, we may share your information to comply with legal processes.

 

Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website traffic:

 

• Cookies: Small files stored on your device that help us remember your preferences and improve website performance.

• Analytics: We use third-party services like Google Analytics to track visitor activity on our website and help us improve our services.

 

You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

 

Security of Your Information

 

We take the security of your personal information seriously. Our website uses secure connections (SSL encryption) to protect sensitive data during transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Your Rights

 

You have the right to:

 

• Access, update, or delete the personal information we hold about you.

• Opt-out of receiving marketing communications by clicking the unsubscribe link in any email.

• Request information on how we handle your data.

 

To exercise these rights, please contact us at [your email].

 

Changes to Our Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website indicates acceptance of the updated policy.